CONTACTS
Contacts
Contact the following individuals with questions in the Archibus implementation at CSB:
|
Name |
Role |
|
Phone |
|
Heather Petite |
Business Owner |
Heather.Petite@res.sbcounty.gov |
|
|
Kathy Cook |
CSB Asset Management |
Kathy.Cook@res.sbcounty.gov |
|
|
Bob Stephen |
Consultant |
bobs@rsc2lc.com |
925.824.3123 |
|
Todd Forsyth |
Technology Lead |
tforsyth@rsc2lc.com |
925.487.1314 |
|
Mike Fargo |
Account Manager |
mfargp@rsc2lc.com |
650.218.6213 |
|
Janice Dryer |
Consultant |
jdryer@rsc2lc.com |
604.866.6682 |
Email Lists
Distribution lists used, related to Archibus: None
Coordination with RSC
FTP File Downloads
Use the FTP credentials below to transfer files to and from RSC.
ftp://rscfile.rsc2lc.com
Username: SanB
Pwd: 24fM3s7Q
Or access through a browser: https://rscfile.rsc2lc.com/filemanager/files.php
Emergency Contact
If you have a production issue that needs to be immediately addressed and you cannot get a hold of your account manager, email 911@rsc2lc.com. The email will go to all senior staff at RSC.
Jira Service Desk
Submit requests to the RSC Jira Service Desk. You will also be able to see requests made by others in your organization.
https://rscllc.atlassian.net/servicedesk/customer/portals
Knowledge Base
RSC manages a knowledge base that has many helpful documents. If you log in you will also have access to documentation specific to your organization, including this document.
https://knowledgebase.rsc2lc.com/
Pwd: c0unty$B
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