How to Clear Your Cache

Clearing Your Cache – Quick Tutorial

Chrome

Or Ctrl+Shift+Del brings up the clear browsing data screen.

Internet Explorer

Or Ctrl+Shift+Del brings up the delete browsing history screen.

Clearing your Cache

What is a Cache?

Your internet browser saves pieces of websites to speed up the loading process. The browser saves these files in a cache, which is faster to access than to pull fresh files from the server.

Why Clear my Cache?

When updates are made, like upgrading to a new version of ARCHIBUS, it is important to clear your cache of files so that the new files can replace them. In general, if you are having issues logging into anything, or are getting strange error messages, a good first step is to clear your cache and see if that fixes the problem.

How to Clear your Cache in Chrome

Open Chrome.

Click on the 3 dots on the right hand side, below the X.

This will bring down a menu. Click on “More tools”.

This will bring out another menu. Click on “Clear browsing data…”

This will bring up a “Clear browsing data” panel. Select the following:

  1. Select a time range of “All time”
  2. Check the box for “Cached images and files”
  3. Click “Clear data”

That’s it!

How to Clear Cache in Internet Explorer

Open Internet Explorer.

Click on the gear icon on the right hand side of your screen.

Click on Safety.

Click “Delete browsing history”.

In Delete Browsing History, uncheck all options except for “Temporary Internet files and website files”. Click “Delete”.

That’s it!

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